Efficient delivery is vital to the growth and success of e-commerce businesses. But not every company has the capacity to have its own, in-house, delivery service, and that’s why they often rely on the services of postal operators for timely and effective delivery.

For this purpose, module #5: “Delivery” was created to present a comprehensive overview of all courier companies in Kosovo, including their basic information, prices, delivery options, conditions, and possibilities. This will not only encourage healthy competition among local postal operators but also improve transparency for end customers.

In addition, Module #5: “Delivery” has added detailed insights into the often obscure and complex import and export procedures that come with online shopping, as well as some useful information related to universal service, shipper obligations, and shipment complaints. This will enable all concerned to make informed decisions and avoid potential obstacles and ambiguities.