Module 2


The online shopping trend in Kosovo is growing rapidly. According to recent research, up to 47% of Kosovo citizens will use online payment in 2021, according to our data for online commerce.

This data does not include the traffic that was realized during the payment by delivery, which is still the vast part of the transactions generated via the Internet. Although this huge increase is partly the result of the pandemic period, according to our analysis, e-commerce continues to grow.

Also, awareness of the advantages of using an online store is constantly growing, so it is not surprising that more and more entrepreneurs agree that establishing an online store (business) is one of the most profitable business decisions today.
With this in mind, we have created modules and tools to help anyone who wants to start an online business.

Through this module, you will be able to familiarize yourself with the necessary regulations that are a crucial part of successful business management in the field of e-commerce.

Module 1 of the platform deals with e-commerce regulation. It contains laws about setting up and running e-commerce business and all the other information needed to open your online store legally.

In this module, you will find a guide that shows interactively how to open an e-commerce company, sell domestically and abroad, protect consumers and what laws are related to establishment, management, and business of e-commerce.

Module 1 consists of:

  • Online guides explaining e-commerce regulation
  • Glossary of terms in electronic commerce
  • Laws that affect and are necessary when working in e-commerce
  • Documents and materials that will serve all potential and existing e-traders in the business